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    <title>Merge Conflict - Episodes Tagged with “Support”</title>
    <link>https://www.mergeconflict.fm/tags/support</link>
    <pubDate>Mon, 11 Jan 2021 00:00:00 -0800</pubDate>
    <description>Merge Conflict is a weekly discussion with Frank and James on all things development, technology, &amp; more. After years of being friends, Frank and James finally decided to sit down and start a podcast about their lives as mobile developers using C#, Xamarin, and .NET MAUI. Much more than just another mobile development podcast, Merge Conflict, reaches all areas of development including desktop, server, and of course mobile. They also cover fun things happening in the world of technology and gaming and whatever else happens to be on Frank's and James' minds. 
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    <itunes:subtitle>Join Frank &amp; James for a weekly discussion on the world of technology and development including C#, F#, .NET, web, mobile, and more.</itunes:subtitle>
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    <itunes:summary>Merge Conflict is a weekly discussion with Frank and James on all things development, technology, &amp; more. After years of being friends, Frank and James finally decided to sit down and start a podcast about their lives as mobile developers using C#, Xamarin, and .NET MAUI. Much more than just another mobile development podcast, Merge Conflict, reaches all areas of development including desktop, server, and of course mobile. They also cover fun things happening in the world of technology and gaming and whatever else happens to be on Frank's and James' minds. 
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    <itunes:keywords>Xamarin, iOS, Android, UWP, Microsoft, .NET, C#, F#, Machine Learning, AI, Apps, Apple, Development, .NET MAUI, dotnet maui, dotnet</itunes:keywords>
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      <itunes:email>mergeconflictfm@gmail.com</itunes:email>
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  <title>236: Supporting Your Customers</title>
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  <pubDate>Mon, 11 Jan 2021 00:00:00 -0800</pubDate>
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  <itunes:subtitle>Customer support is hard to do right, and app support is even harder. How do you get your users to contact you with proper information before they give you that 1 star review. We discuss our journey into improving our support system in our mobile apps.</itunes:subtitle>
  <itunes:duration>45:09</itunes:duration>
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  <description>Customer support is hard to do right, and app support is even harder. How do you get your users to contact you with proper information before they give you that 1 star review. We discuss our journey into improving our support system in our mobile apps.
Follow Us
Frank: &lt;a href="http://twitter.com/praeclarum"&gt;Twitter&lt;/a&gt;,  &lt;a href="http://praeclarum.org"&gt;Blog&lt;/a&gt;, &lt;a href="http://github.com/praeclarum"&gt;GitHub&lt;/a&gt;
James: &lt;a href="http://twitter.com/jamesmontemagno"&gt;Twitter&lt;/a&gt;,  &lt;a href="https://montemagno.com"&gt;Blog&lt;/a&gt;, &lt;a href="http://github.com/jamesmontemagno"&gt;GitHub&lt;/a&gt;
Merge Conflict: &lt;a href="http://twitter.com/mergeconflictfm"&gt;Twitter&lt;/a&gt;,  &lt;a href="https://www.facebook.com/mergeconflictfm"&gt;Facebook&lt;/a&gt;, &lt;a href="http://mergeconflict.fm"&gt;Website&lt;/a&gt;, &lt;a href="https://www.mergeconflict.fm/discord"&gt;Chat on Discord&lt;/a&gt;
Music : Amethyst Seer - Citrine by &lt;a href="https://soundcloud.com/adventureface"&gt;Adventureface&lt;/a&gt;
⭐⭐ Review Us (https://itunes.apple.com/us/podcast/merge-conflict/id1133064277?mt=2&amp;amp;ls=1) ⭐⭐
Machine transcription available on http://mergeconflict.fm 
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  <itunes:keywords>xamarin, ios, android, google play, reviews, app store, customer support, support</itunes:keywords>
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    <![CDATA[<p>Customer support is hard to do right, and app support is even harder. How do you get your users to contact you with proper information before they give you that 1 star review. We discuss our journey into improving our support system in our mobile apps.</p>

<h3>Follow Us</h3>

<ul>
<li>Frank: <a href="http://twitter.com/praeclarum" target="_blank">Twitter</a>,  <a href="http://praeclarum.org" target="_blank">Blog</a>, <a href="http://github.com/praeclarum" target="_blank">GitHub</a></li>
<li>James: <a href="http://twitter.com/jamesmontemagno" target="_blank">Twitter</a>,  <a href="https://montemagno.com" target="_blank">Blog</a>, <a href="http://github.com/jamesmontemagno" target="_blank">GitHub</a></li>
<li>Merge Conflict: <a href="http://twitter.com/mergeconflictfm" target="_blank">Twitter</a>,  <a href="https://www.facebook.com/mergeconflictfm" target="_blank">Facebook</a>, <a href="http://mergeconflict.fm" target="_blank">Website</a>, <a href="https://www.mergeconflict.fm/discord" target="_blank">Chat on Discord</a></li>
<li>Music : Amethyst Seer - Citrine by <a href="https://soundcloud.com/adventureface" target="_blank">Adventureface</a></li>
</ul>

<p>⭐⭐ <a href="https://itunes.apple.com/us/podcast/merge-conflict/id1133064277?mt=2&ls=1" rel="nofollow">Review Us</a> ⭐⭐</p>

<p>Machine transcription available on <a href="http://mergeconflict.fm" rel="nofollow">http://mergeconflict.fm</a></p><p><a rel="payment" href="https://www.patreon.com/mergeconflictfm">Support Merge Conflict</a></p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>Customer support is hard to do right, and app support is even harder. How do you get your users to contact you with proper information before they give you that 1 star review. We discuss our journey into improving our support system in our mobile apps.</p>

<h3>Follow Us</h3>

<ul>
<li>Frank: <a href="http://twitter.com/praeclarum" target="_blank">Twitter</a>,  <a href="http://praeclarum.org" target="_blank">Blog</a>, <a href="http://github.com/praeclarum" target="_blank">GitHub</a></li>
<li>James: <a href="http://twitter.com/jamesmontemagno" target="_blank">Twitter</a>,  <a href="https://montemagno.com" target="_blank">Blog</a>, <a href="http://github.com/jamesmontemagno" target="_blank">GitHub</a></li>
<li>Merge Conflict: <a href="http://twitter.com/mergeconflictfm" target="_blank">Twitter</a>,  <a href="https://www.facebook.com/mergeconflictfm" target="_blank">Facebook</a>, <a href="http://mergeconflict.fm" target="_blank">Website</a>, <a href="https://www.mergeconflict.fm/discord" target="_blank">Chat on Discord</a></li>
<li>Music : Amethyst Seer - Citrine by <a href="https://soundcloud.com/adventureface" target="_blank">Adventureface</a></li>
</ul>

<p>⭐⭐ <a href="https://itunes.apple.com/us/podcast/merge-conflict/id1133064277?mt=2&ls=1" rel="nofollow">Review Us</a> ⭐⭐</p>

<p>Machine transcription available on <a href="http://mergeconflict.fm" rel="nofollow">http://mergeconflict.fm</a></p><p><a rel="payment" href="https://www.patreon.com/mergeconflictfm">Support Merge Conflict</a></p>]]>
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