January 11th, 2021 | 45 mins 9 secs
android, app store, customer support, google play, ios, reviews, support, xamarin
Customer support is hard to do right, and app support is even harder. How do you get your users to contact you with proper information before they give you that 1 star review. We discuss our journey into improving our support system in our mobile apps.
September 3rd, 2018 | 42 mins 40 secs
30%, app store, apple, developer fee, epic, fortnite, google play, ios, netflix, tax, xamarin
This week we switch things up a little bit and talk business... app store business talk! Right now is an interesting time as there has been a revolt against paying the app store 30% tax with Epic and Netflix changing course. We discuss what this fee is, how it works, if it needs to change, and some ideas to change the revenue sharing process.
February 5th, 2018 | 44 mins 54 secs
.net, .net standard, android, geolocator, google play, ios, libraries, monkey cache, nuget, plugins, semver, sql, sqlite, sqlite-raw, xamarin
We have way too many open source projects and NuGet libraries which are used by thousands of developers, which is awesome, but means we get really scared when we change anything! We discuss when and how we decide when to push that release out.
August 14th, 2017 | 42 mins 38 secs
android, app store, developer, google play, guidelines, ios, rejection, xamarin
It is that dreaded time in every iOS developer's life when you get that rejection notice from the App Store because you broke one or eight of the App Store guidelines. This week we look at how to deal with these rejections and how to handle phone calls with Apple!
July 3rd, 2017 | 47 mins 35 secs
.net standard, android, app store, code coverage, google play, ios, updates, user feedback, windows, xamarin
Will Frank ever update his apps in the app store? When, how, and what should go into that super important app update that your users are expecting? We investigate what has changed for us and the app stores in the last year.